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Return and Refund Policy

Return and Refund Policy
Effective Date: 1/24/25

1. Scope and Intent
This policy applies to all purchases made through the Your Noble Nest website at www.yournoblenest.com.

2. Contact Information
Email: support@yournoblenest.com
Phone: 424-577-4329
Mailing Address:
Your Noble Nest
9461 Charleville Blvd. #1223
Beverly Hills, CA 90212
United States

3. Return Eligibility
You may return items within 7 days of receipt, subject to the following:

3.1 Conditions for Return

  • Item must be unused, undamaged, and in original condition

  • Must include all original packaging, labels, and tags

  • Proof of purchase is required

4. Return Process
4.1 Initiating a Return

  • Contact support within 7 days of delivery

  • Provide order number and reason for return

Brand-Specific Return Policies

  • Each brand has its own return/warranty rules

  • Review product pages or email us to confirm terms

  • By purchasing, you agree to the brand’s return policy

4.2 Preparing Your Return

  • Repack item securely in original packaging

  • Include accessories, manuals, and return form

4.3 Shipping the Return

  • Use a trackable method (FedEx, UPS, USPS)

  • Ship within 7 days of receiving instructions

  • Return shipping is the customer’s responsibility unless item is defective or incorrect

5. Return Shipping Costs

  • Customers are responsible for return shipping unless due to defect or error

  • We cover return shipping only if the return is approved due to our mistake

6. Specific Return Conditions
6.1 Change of Mind

  • Permitted only if allowed by the brand’s policy

  • Some brands do not accept buyer’s remorse returns

  • Must be unused, in original packaging, and requested within 14 days

  • Refunds may be subject to restocking fees

6.2 Defective or Damaged Items

  • Notify us within 48 hours with photo/video evidence

  • If approved, we’ll issue a replacement or refund and cover return shipping

6.3 Incorrect Item Received

  • Notify us immediately

  • We’ll arrange return and send the correct product at our expense

6.4 Product Never Arrived

  • Contact us if your order is late

  • We will investigate and, if confirmed lost, offer a replacement or full refund

6.5 Order Cancellation

  • Orders may be canceled before shipment for a full refund

  • Custom or made-to-order items are final sale once production begins

  • If shipped, follow standard return procedures

7. Non-Returnable Items

  • Custom/personalized items

  • Perishable goods

  • Opened intimate or sanitary products

  • Gift cards or digital software

8. Refunds
8.1 Conditions

  • Issued after item is received and approved

  • You will be notified via email

8.2 Processing

  • Refunds are returned to original payment method

  • Allow up to 14 days for funds to appear

9. Exchanges

  • Allowed only per brand policy

  • Not all brands accept change-of-mind exchanges

  • If eligible, shipping is covered for defects/errors; otherwise, customer is responsible

10. Return Address

  • Return to brand’s warehouse as directed

  • Do not ship returns to Your Noble Nest’s business address unless instructed

11. Shipping Method and Costs

  • Method and cost vary by brand

  • Use a trackable service

  • Estimated return shipping: $10–$500 depending on size and origin

12. Timelines

  • Request return within 7 days of delivery

  • Refunds are processed within 7 business days after receipt

  • Allow 14 days for refund to appear

13. Legal Rights
This policy does not override any legal rights under applicable consumer protection laws.